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For help with RoomCraft AI, email us and include enough detail for us to understand the issue.

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Email: [email protected]

When relevant, include your RoomCraft AI account email, order number, approximate time of the issue, and a short description. Never send your password, full card number, API keys, or other secrets.

What we can help with

Billing and refunds

Questions about purchases, missing credits, duplicate charges, receipts, or refund eligibility.

Account access

Help with confirmation emails, password resets, Google sign-in, or accessing your account.

Technical issues

Problems uploading a room, generating or refining a design, downloading an output, or viewing credits.

General questions

Questions about RoomCraft AI, design credits, AI results, privacy, or how the service works.

Helpful links

  • Read the Refund Policy
  • Read the Privacy Policy
  • Read the Terms of Service

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